Terms & Conditions — sgavip

In these Terms & Conditions, the following terms carry the meanings set out below unless the context expressly requires otherwise:

• "sgavip," "we," "us," "our" — refers to the sgavip platform, its owners, operators, officers, and assigns.
• "Platform" — the sgavip website accessible at https://sgavip.cam, including all subdomains, mobile-optimized versions, and associated applications.
• "Player," "you," "your" — any individual who registers an account on the Platform and participates in any betting or gaming activity.
• "Account" — the personal account created by the Player upon successful registration on the Platform.
• "Wager" / "Stake" — any amount of real money placed by the Player on a bet or game outcome via the Platform.
• "Bonus" — any promotional credit, free spin, cashback, or matched deposit amount awarded to a Player's account under the conditions of a specific promotion.
• "Wagering Requirement" — the total amount a Player must wager before bonus funds or bonus-derived winnings become eligible for withdrawal.
• "KYC" — Know Your Customer; the identity verification process required by sgavip before a Player may withdraw funds or when otherwise deemed necessary for account security.
• "IDR" / "Rp" — Indonesian Rupiah, the official currency of Indonesia and the primary currency of the Platform.
• "Prohibited Activity" — any action by a Player that violates these Terms, including but not limited to fraud, money laundering, exploitation of software vulnerabilities, and collusion.

By registering an account on sgavip, you represent and warrant that:

• You are at least 21 years of age and have full legal capacity to enter into a binding agreement.
• You are physically located in Indonesia at the time of accessing the Platform and are not accessing it from a restricted jurisdiction.
• You are not registered on any self-exclusion list maintained by sgavip or any recognized responsible gaming authority.
• You are acting on your own behalf as a private individual and not on behalf of a business or third party.
• You are not a current or former employee, contractor, director, officer, or affiliate of sgavip or any of its service providers, unless written permission has been granted in advance.
• You have not previously had an account on the Platform that was terminated for a breach of these Terms.

sgavip reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation may result in suspension of the Account and withholding of pending withdrawals pending investigation.

Registration on the sgavip Platform is free of charge. To create an Account, you must provide accurate, complete, and current information as requested during the registration process, including but not limited to your full legal name, date of birth, email address, and mobile telephone number.

Each Player is permitted to hold one Account only. The creation of duplicate or multiple accounts — whether using the same or different personal information — is strictly prohibited. Where duplicate accounts are identified, sgavip may:

• Suspend or permanently close all associated accounts without prior notice.
• Void any pending bets or unsettled wagers placed from the accounts in question.
• Forfeit all bonuses credited to any of the duplicate accounts.
• Withhold or recover any withdrawals made from duplicate accounts where fraudulent intent is suspected.

You are solely responsible for the security and confidentiality of your Account credentials, including your username and password. Any activity conducted through your Account — whether or not authorized by you — will be treated as your own. If you suspect unauthorized access to your Account, you must notify sgavip customer support immediately by contacting us at [email protected].

sgavip reserves the right to decline any registration application at its sole discretion and without obligation to state a reason.

The sgavip Platform accepts deposits and processes withdrawals exclusively in Indonesian Rupiah (IDR). The following payment methods are currently supported:

• Bank transfers: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

Deposits: Minimum deposit amounts and applicable processing times vary by payment method and are displayed at the point of transaction. Bank transfer deposits are typically credited instantly during business hours. sgavip does not charge fees on bank transfer deposits; however, your bank may apply its own transfer charges, for which sgavip accepts no responsibility.

Withdrawals: Withdrawal requests are processed within 15 minutes during peak operating hours (08:00–23:00 WIB). Requests submitted outside these hours will be queued and processed at the start of the next operating window. The following conditions apply to all withdrawal requests:

• The Account must have passed KYC verification before any withdrawal is approved.
• Withdrawals must be made to a payment method registered in the same name as the Account holder. Third-party withdrawals are strictly prohibited.
• Minimum withdrawal amounts are displayed within the Account cashier section and are subject to change with reasonable advance notice.
• sgavip reserves the right to request additional documentation before processing any withdrawal it deems unusual in size or frequency.
• Any bonus funds that have not met the applicable wagering requirement may not be withdrawn and will be deducted from the withdrawal amount where applicable.

sgavip offers a range of bonus promotions to eligible Players, including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. All bonuses are subject to the specific terms published at the time of the offer and the following general conditions:

• Bonuses are available to Players who have completed account registration and, where applicable, satisfied the minimum qualifying deposit.
• Each bonus promotion specifies a wagering requirement — the total amount you must wager before bonus-derived funds become withdrawable. Wagering requirements range from 5x to 30x depending on the specific promotion and are always clearly stated before acceptance.
• Bonuses must be used within the validity period stated in the promotion. Unused bonus balances will expire automatically at the end of this period.
• Contribution rates toward wagering requirements differ by game type. Sports betting typically contributes 100%; live casino games 20%–50%; slot games 100%; togel (Indonesia's traditional numbers lottery) 50%. Specific contribution tables are published on the Promotions page.
• sgavip reserves the right to withdraw or modify any promotional offer at any time without prior notice, provided that changes do not retroactively affect bonuses already credited and accepted by Players.
• Players found to be abusing bonus offers — including but not limited to opening multiple accounts, placing low-risk hedge bets designed to meet wagering requirements with minimal risk, or otherwise exploiting promotional mechanics — will have their bonuses voided and may have their accounts suspended.

Only one welcome bonus may be claimed per household, device, IP address, and payment method. sgavip uses automated systems and manual review to detect bonus abuse and will act accordingly where abuse is identified.

All betting and gaming activity on sgavip is governed by the specific rules applicable to each product type. General rules that apply across all products include:

• All wagers are final once confirmed. sgavip will not reverse a confirmed bet except where a manifest error has occurred on our part.
• In the event of a technical failure during the placement or settlement of a wager, sgavip will investigate the incident and apply a fair resolution based on available data and system logs.
• Odds displayed on the Platform are accurate at the time of display but are subject to change. The odds confirmed at the point of bet acceptance are the odds that apply to the wager.
• Mix parlay (accumulator) bets require all selections to win for the full payout to apply. Void selections within an accumulator reduce the parlay leg count; the remaining selections continue at the recalculated odds.
• Live in-play betting markets may be suspended at any time at sgavip's discretion, particularly around significant match events such as goals, red cards, and penalty decisions.
• sgavip reserves the right to limit the maximum stake or payout on any market, at any time, without prior notice.
• The use of automated betting software, bots, or any form of artificial intelligence to place wagers on the Platform is strictly prohibited and will result in immediate account suspension.

Specific rules for sports betting, live casino, slot games, togel, and other product categories are available within the relevant sections of the Platform. By placing a wager in any category, you confirm that you have read and accepted the applicable rules for that product.

sgavip is committed to maintaining a secure gaming environment and preventing fraud, money laundering, and underage participation. As part of this commitment, we may require Players to complete a Know Your Customer (KYC) identity verification process at any stage of their relationship with the Platform, including at registration, before processing a first withdrawal, or when activity patterns trigger a review.

Documents that may be requested during KYC verification include:

• Proof of identity: Valid Indonesian national identity card (KTP), passport, or driver's license (SIM) displaying your full name, date of birth, and photograph.
• Proof of address: A utility bill, bank statement, or official government correspondence issued within the last three months and showing your registered address.
• Proof of payment method: A photograph or screenshot of the bank account or e-wallet used for deposits, confirming that the account is held in your name.
• Source of funds: Where large transactions are involved, sgavip may request documentation evidencing the legitimate source of the funds used for wagering.

Failure to provide requested KYC documentation within 14 calendar days of the request being made may result in temporary restriction of Account functionality, including suspension of withdrawal rights, until verification is completed. sgavip is not liable for any loss suffered by a Player as a result of a verification delay caused by the Player's failure to provide documentation promptly.

sgavip is committed to promoting responsible gaming and providing tools that help Players manage their betting activity. We strictly enforce the 21+ age requirement and make the following tools available to all registered Players through the Account settings panel:

• Deposit limits: Set daily, weekly, or monthly limits on the amount you may deposit into your Account. Limits take effect immediately when reduced and are subject to a 72-hour cooling-off period when increased.
• Session time reminders: Configure automatic notifications that alert you after a specified period of continuous play.
• Time-out periods: Take a voluntary break from the Platform for a period of 24 hours, 7 days, or 30 days. During a time-out, your account will be suspended and no wagers may be placed.
• Self-exclusion: Request permanent self-exclusion from the Platform. Once self-exclusion is applied, it cannot be reversed, and sgavip will take reasonable steps to prevent re-registration.

If you believe that gambling is causing you personal, financial, or emotional harm, we urge you to contact our support team immediately at [email protected]. Our agents can assist you with activating any of the above tools and can refer you to external support organizations. Please also review our dedicated Responsible Gaming page for further guidance.

All content on the sgavip Platform — including but not limited to the brand name, logo, website design, text, graphics, software, game assets, and data compilations — is the exclusive property of sgavip or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes, strictly in accordance with these Terms. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from sgavip.
• Reverse-engineer, decompile, or disassemble any software or code underlying the Platform.
• Use any sgavip brand assets, trademarks, or logos in any manner not expressly authorized in writing by sgavip.
• Frame or mirror any portion of the Platform on any other website or application without express written authorization.

Any unauthorized use of sgavip intellectual property will result in immediate termination of your Account and may expose you to civil and criminal liability under applicable law.

To the maximum extent permitted by applicable law, sgavip and its officers, directors, employees, agents, and service providers shall not be liable for:

• Any loss of profits, revenue, data, goodwill, or other indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform.
• Any interruption, suspension, or termination of Platform services, whether planned or unplanned, including downtime resulting from maintenance, software updates, or external technical failures beyond our reasonable control.
• Losses resulting from unauthorized access to your Account caused by your failure to maintain the security of your login credentials.
• Inaccuracies in odds, scores, or other data displayed on the Platform where such inaccuracies result from errors in third-party data feeds, provided that sgavip acts promptly to correct such errors upon identification.
• Any loss suffered as a result of your reliance on any promotional material, game description, or informational content on the Platform that contains a manifest error, provided the error is corrected within a reasonable time.

The Platform and all content are provided on an "as is" and "as available" basis. sgavip makes no warranty, express or implied, as to the fitness of the Platform for any particular purpose, its uninterrupted availability, or the accuracy of third-party data it displays.

sgavip reserves the right to suspend, restrict, or permanently close any Account, and to void any outstanding wagers, at its sole discretion and without prior notice where there are reasonable grounds to believe that a Player has:

• Provided false, inaccurate, or misleading information during registration or at any subsequent stage.
• Breached any provision of these Terms & Conditions.
• Engaged in any Prohibited Activity as defined in Clause 1.
• Attempted to defraud sgavip or any other Player on the Platform.
• Used the Platform for money laundering or any other illegal purpose.
• Been placed on a self-exclusion list or otherwise become ineligible to gamble under applicable regulations.

A Player may close their Account voluntarily at any time by contacting sgavip customer support. Upon closure, any real-money balance remaining in the Account (excluding bonus funds that have not met wagering requirements) will be returned to the Player via their registered payment method, subject to satisfactory completion of KYC verification.

sgavip reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered Players by email and/or by displaying a prominent notice on the Platform at least 7 calendar days before the amended terms take effect.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the Platform and request closure of your Account before the effective date of the changes.

The version of these Terms published on the Platform at any given time is the definitive version. In the event of any inconsistency between the English-language version and any translated summary, the English version shall prevail.

These Terms & Conditions are governed by internationally recognized principles applicable to the online gaming industry. In the event of any dispute between a Player and sgavip, the following resolution process applies:

1. Internal Review: The Player must first submit a formal complaint to sgavip customer support at [email protected], providing full details of the dispute including their Account username, the nature of the complaint, and any supporting evidence. sgavip undertakes to acknowledge the complaint within 24 hours and provide a substantive response within 7 business days.
2. Escalated Review: If the Player is not satisfied with the outcome of the Internal Review, they may request escalation to a senior member of the sgavip compliance team. The escalated review will be concluded within a further 14 business days.
3. External Resolution: If the dispute remains unresolved following the Escalated Review, the Player may refer the matter to an independent alternative dispute resolution body recognized by sgavip. Details of the relevant body will be provided at the point of escalation.

Players agree that they will not pursue any class action, collective action, or representative legal proceeding against sgavip in connection with their use of the Platform. All disputes must be brought on an individual basis.

For any questions, concerns, or formal complaints relating to these Terms & Conditions or your use of the sgavip Platform, please contact our customer support team through the following channel:

Our support team will respond to all enquiries within 24 hours. For urgent account security matters, including suspected unauthorized access, please mark your email subject line as "URGENT — Account Security" to ensure prioritized handling.

These Terms & Conditions were last reviewed and updated on 1 January 2026. sgavip thanks you for taking the time to read this document in full.